Overview

Thank you for shopping at Oddly O Nyx. We appreciate your business and want to ensure you’re fully satisfied with your purchase. If for any reason you’re not completely happy with your purchase, please review our return and refund policy below.

We only offer refunds or replace items if they are faulty or damaged. If you would like to exchange it for the same item, please contact us at theoddlyonyx@gmail.com.

Exchanges & Refunds

If you have recieved a faulty or damaged item, please email us at theoddlyonyx@gmail.com. We will provide you with instructions on where and how to return your item. Once we receive and inspect your returned item, we will send you an email to confirm its receipt and notify you about the approval or rejection of your exchange or refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within 30 days.

Shipping returns

For faulty or damaged items, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Late or missing Exchanges & refunds

If you haven’t received your refund yet, first check your bank account again, then contact your credit card company or payment provider. It may take some time before your refund is officially posted.

If you’ve done all of this and you still have not received your refund, please contact us at theoddlyonyx@gmail.com

further assistance

If you have any questions about our return and refund policy, please contact us at theoddlyonyx@gmail.com. We value your satisfaction and want to ensure that the return process is convenient and efficient for you. If you have any further questions or need assistance with your return, please don’t hesitate to reach out to our customer support team. We’re here to help make your shopping experience exceptional from beginning to end.